Program Manager at The Allender Center
Director of Programs
The Allender Center
The Allender Center Program Manager provides leadership for Allender Center programs and events with a primary focus on our Narrative Focused Trauma Care Levels 1-3 certificate trainings and Story Workshops. This position is responsible for providing leadership to a high-functioning team to accomplish the production, participant communication, and overall care required to maintain and grow our annual programming of local and national trainings and online learning experiences. Most events are currently delivered online in a live interactive format, with a potential return to onsite and hybrid programming in the future. Schedule is negotiable, and work can be completed in a hybrid model of remote and onsite office hours. Periodic travel for onsite programming may resume in future.
The Allender Center Program Manager is responsible to:
- Oversee production of annual Story Workshops and Narrative Focused Trauma Care Levels 1-3 and related events
- Design and implement a community-building, resource-rich communication experience for each program cohort from the point of enrollment through to program completion and exit
- Coordinate with the Enrollment team to provide a seamless process of recruitment and registration for training program participants.
- Work with Manager of Facilitators to communicate with program facilitators/teachers regarding event logistics and facilitation requirements
- Act as co-host for participants and facilitators during on site events with hospitality both locally and as part of the program team for occasional travel
- Lead program review processes through assessing participant and team feedback. Identify opportunities for growth and adjustments to best meet each program’s goals and learning objectives
- Oversee payment processes for program participants.
- Cultivate and maintain a high level of personalized hospitality and attention to partners and participants. Implement in all facets of communication and event environments through you and the Program Team
- Provide warm, welcoming, and attentive presence to groups and individuals at events to foster relationships and an atmosphere of care.
- Assess internal administrative processes, workflow, and team function in order to identify concerns, needs, and gaps. Lead efforts to create and implement positive, solution-focused change
- Steward the linkage between Program Team, program instructors and facilitators, admissions, IT, marketing, and facilities departments as needed to foster clear and well sequenced program planning
- Recruit, schedule, and coordinate event volunteer teams for in person programs as needed
Knowledge, Skills and Abilities
- Bachelor’s degree preferred
- 2-3 years program or event management experience preferred, preferably in a non-profit or education environment
- Highly personable, caring presence and professional demeanor
- Demonstrate expert organization and time management skills
- Knowledgeable understanding of and alignment with The Allender Center’s offerings and mission, with capacity to effectively communicate it to others
- Ability to work creatively, collaboratively, and effectively within office, online, and team settings to achieve common goals
- Proven ability to work in professional settings that require multi-layered tasking and complex communication and execution of plans
- Manage multiple projects simultaneously with strong attention to detail to produce high quality work
- Strong self starter who can take initiative and work independently
- Able to lead and collaborate with teams to create generative spaces and meet collective goals across the organization
- Demonstrate proficiency in Microsoft Word, Excel; familiarity with using G Suite, CRM systems, and Zoom
- Ability to lift event equipment up to 35 lbs
Compensation & Benefits
The Seattle School of Theology and Psychology provides competitive compensation (DOE) and benefits. For this full-time position we offer generous paid time off; retirement benefits; a bus pass subsidy; tuition assistance benefits; medical, dental, life, LTD insurance and a Health Savings Account. We also offer a flexible, supportive environment.
To apply please submit your completed resume, cover letter, and Employment Application (Statement of Faith included) to email@example.com. The posting will remain open until filled, with preference given to applications received by July 24, 2022.
Employment Application [PDF] Employment Application [DOC]
About the Employer
Established in 1997, The Seattle School of Theology & Psychology resides in the heart of the Belltown neighborhood of Seattle, Washington. The Seattle School offers three progressive graduate programs: M.A. in Counseling Psychology, Master of Divinity, and M.A. in Theology & Culture. Focused on a transformational education through deep relationality, the school is committed to train people to be competent in the study of text, soul, and culture in order to serve God and neighbor through transforming relationships. The Seattle School is an Equal Opportunity Employer with a strong commitment and direction to excellence and diversity throughout the school.