Reports to: Safety & Facilities Manager
Department: Institutional Support
FLSA Category: Non-Exempt
Average Hours per Week: 32-40
The Institutional Support Supervisor is a on campus position which ensures that all community members and visitors have a consistent and hospitable experience on The Seattle School’s campus. They oversee the Institutional Support department, which serves as the first point of contact for those entering campus or contacting The Seattle School. This role provides excellent office administrative support and coordination with all departments.
The Institutional Support Supervisor is responsible to:
- Staff the Front Desk on a weekly schedule during the mornings.
- Hire, supervise, schedule, train and develop all Institutional Support staff.
- Provide hospitality to visitors, students, staff, and faculty, and ensure staff are trained in hospitality.
- Monitor suspicious behavior or activity in or around the building and respond accordingly.
- Direct incoming phone calls and info/front desk emails, and manage phone system programming and voicemail.
- Chair Events Committee and manage the Master Calendar (MC), including posting events, classes, or notices.
- Process scheduling requests from students and all departments, as well as external booking requests.
- Manage incoming and outgoing mail, including the recording of checks received, as well as postage meter maintenance and training.
- Provide backup support with library circulation functions such as loaning, returning, and renewing library materials and technology equipment using CyberTools.
- Monitor and order office, shipping, and hospitality supplies, coordinating products for use by all departments and students.
- Coordinate with Facilities department on the creation and distribution of fobs and ID badges.
- Coordinate with Human Resources department on employee onboarding processes including orientation as well as offboarding processes.
- Coordinate clerical task support to other departments.
Knowledge, Skills & Abilities
- Bachelor’s degree preferred.
- 2+ years office administration experience.
- Strong service oriented mindset with a passion for hospitality, while also able to hold needed boundaries.
- Exceptional organizational and time management skills with ability to multi-task and welcome regular interruptions.
- Provide expertise with office applications (Google Suite, Zoom, Asana) and equipment (copier, fax, postage machine, etc.).
- Strong oral and written communication and exceptional interpersonal skills.
- Strong negotiating and problem solving abilities and ability to exert an assertive/confident demeanor in high-stress and potentially dangerous situations.
- First Aid certification a plus. On-site training/certification available.
- Familiarity with and appreciation for the mission and values of The Seattle School.
Compensation & Benefits
The Seattle School of Theology and Psychology provides competitive compensation (DOE) and benefits. For this full-time position we offer generous paid time off; retirement benefits; a bus pass subsidy; tuition assistance benefits; medical, dental, life, LTD insurance, a Health Savings Account and a flexible, supportive environment.
This position will remain open until filled, with preference given to applications received by Sunday, June 12, 2022. If you would like to apply, please submit your resume, a completed application and a cover letter to email@example.com. Current students are not eligible.
Application Deadline: June 12, 2022 12:00 pm
About the Employer
Established in 1997, The Seattle School of Theology & Psychology resides in the heart of the Belltown neighborhood of Seattle, Washington. The Seattle School offers three interdisciplinary graduate programs: M.A. in Counseling Psychology, Master of Divinity, and M.A. in Theology & Culture. Focused on a transformational education through deep relationality, the school is committed to train people to be competent in the study of text, soul, and culture in order to serve God and neighbor through transforming relationships. Employees at The Seattle School strive to hold the capacity to see relationally and to see each other beyond social categories, allowing room for the complexity and nuance that is asked of us to live as the global body of Christ.
Federal employment non-discrimination rules preserve the freedom of faith-based organizations to hire according to faith. State and local employment civil rights laws include a similar exemption for faith-based organizations such as The Seattle School of Theology & Psychology.