Reports to: Director of Sales & Marketing
FLSA Category: Non-Exempt
Average Hours per Week: 40
The Enrollment Manager provides leadership to all enrollment areas, supervises the admissions team and executes strategic initiatives towards meeting enrollment goals. The Manager is responsible for managing projects and completing and delegating tasks related to operationalizing the recruitment, application, and admissions processes for all application-based offerings across the institution.
The Enrollment Manager is responsible to:
- Oversee the day-to-day enrollment operations, including staff supervision of admissions team and managing outgoing communications and providing project and task management for enrollment initiatives such as recruitment events and marketing campaigns.
- Oversees prospective student experience from lead capture to enrollment.
- Manage the evaluation of applications and admissions processes by supervising the review committee.
- Assess, develop, and implement innovative strategies to grow enrollment in graduate, professional development, and non-degree programs and offerings to expand a diverse inquiry pool through community outreach, regional and national travel, communication, and recruitment events.
- Track performance against enrollment targets and deadlines, and create and implement initiatives to meet them, using KPIs to improve program and team performance.
- Work with Marketing, to research, assess, and secure opportunities for new audience growth through sponsorship and school representation at conferences, graduate school fairs, and other events.
- Develop and execute special events in support of enrollment targets, including Previews, Group Interviews, and other recruitment events.
- Serve as a spokesperson at recruitment events, delivering engaging presentations at recruitment events on-campus and off-site, including conferences, graduate school fairs, alumni gatherings, and other events regionally and nationally (travel to events could be up to 25%).
- Educate, advise, and support prospective students as they navigate and discern the admissions process, financial aid, transfer policies, licensure/ordination requirements, and other relevant vocational categories.
- Record and maintain accurate contact information, and safeguard the confidentiality of student, staff, and School information by exercising discretion in communicating information to faculty, staff, alumni, and current and prospective students, and in handling departmental records and files and similar confidential materials.
- Contribute writing and resources to the Matriculate blog for incoming students
Knowledge, Skills & Abilities
- Bachelor’s degree in a related field
- Ability to authentically communicate the mission, vision, and ethos of The Seattle School to prospective students and internal and external constituents
- Integrity and high standards of professional conduct
- Professional experience in sales, business, communications, and/or customer engagement
- Extensive experience and judgment in planning and accomplishing goals, as well as fundamental creativity and energy to achieve those goals
- Ability to consistently meet multiple deadlines and provide prioritization of duties with strong attention to detail
- Expert organization and time management skills
- Capacity to navigate complex conversations with maturity and professionalism
- Capacity to work with prospective students from diverse and underrepresented populations with cultural awareness and competency
- Capacity to travel locally and nationally to 12-15 events per academic year, which may involve some weekends
- Capacity to work flexibly in a fast-paced, team environment
- Proficiency with Google Suite, Microsoft Office, and social media. Familiarity with CRM systems, WordPress, and Asana
Compensation & Benefits
The Seattle School of Theology & Psychology provides a competitive total compensation package (salary, benefits, time off and more), aligned with the nonprofit market. The range for this position is $60,000 – $70,000 annually (DOE). For this full-time position we offer generous paid time off, retirement benefits, a bus pass subsidy, tuition assistance benefits, medical, dental, life, and long-term disability insurance and a Health Savings Account. We also offer a flexible, supportive environment with colleagues committed to a common mission. Hours and schedule are negotiable, and can be done in a combination of remote and on campus hours.
To apply please submit your resume, cover letter and completed Employment Application (Statement of Faith included) to email@example.com. The posting will remain open until filled, but preference will be given to applications receive by November 12, 2023.
About the Employer
Established in 1997, The Seattle School of Theology & Psychology resides in the heart of the Belltown neighborhood of Seattle, Washington. The Seattle School offers three interdisciplinary graduate programs: M.A. in Counseling Psychology, Master of Divinity, and M.A. in Theology & Culture. Focused on a transformational education through deep relationality, the school is committed to train people to be competent in the study of text, soul, and culture in order to serve God and neighbor through transforming relationships. Employees at The Seattle School strive to hold the capacity to see relationally and to see each other beyond social categories, allowing room for the complexity and nuance that is asked of us to live as the global body of Christ.
Federal employment non-discrimination rules preserve the freedom of faith-based organizations to hire according to faith. State and local employment civil rights laws include a similar exemption for faith-based organizations such as The Seattle School of Theology & Psychology.