Reports to: Director of Enrollment
FLSA Category: Exempt
Average Hours per Week: 40
The Admissions Counselor serves as a vital member of the Office of Enrollment and is primarily responsible for recruitment, outreach, and relational development with prospective students and learners, and for applicant conversion for our programs and offerings.
The Admissions Counselor is responsible for:
- Increase inquiry pool through community outreach, regional and national travel, communication, and recruitment events
- Convert inquiries to applicants to accepted applicants to enrolled students by building rapport with and educating prospective students about The Seattle School via phone, email, direct mail, and in-person visits
- Educate, advise, and support prospective students as they navigate and discern the admissions process, financial aid, transfer policies, licensure/ordination requirements, and other relevant vocational categories
- Review prospective student applications and serve as a member of the Admissions Review Committee and Scholarship Review Committee
- Record and maintain accurate contact information, relevant data, relationship context, and application data with thorough attention to detail utilizing a Customer Relationship Management system (CRM)
- Receive and process application documents, enrollment documents, and deposits
- Collaborate with the Office of Enrollment to plan and execute special events in conjunction with the goals and objectives of the department, including Previews, Group Interviews, and other recruitment events
- Organize recruitment travel and represent The Seattle School at recruitment events on-campus and off-site, including conferences, graduate school fairs, alumni gatherings, and other events
- Manage writing and resources to the Matriculate blog for incoming students
- Safeguard the confidentiality of student, staff, and School information by exercising discretion in communicating information to faculty, staff, alumni, and current and prospective students, and in handling departmental records and files and similar confidential materials
- Work efficiently and diligently on assignments received from the Office of Enrollment, which can include but are not limited to projects such as: database management; mailings; copying and filing; making travel arrangements; event coordination; assessing and reporting on recruitment opportunity
Knowledge, Skills & Abilities
- Bachelor’s degree
- Professional experience in sales, business, communications, and/or customer engagement
- Commitment to the mission, vision, and ethos of The Seattle School
- Strong professional demeanor and the ability to represent an institution with authenticity and integrity
- Capacity to navigate complex conversations with maturity and professionalism
- Capacity to work with prospective students from diverse and underrepresented populations with cultural awareness and competency
- Capacity to travel locally and nationally to 12-15 events per academic year, which may involve some weekends
- Capacity to work flexibly in a fast-paced, team environment
- Driven and goal-oriented
- Team player with a commitment to collaboration
- Strength in the following areas:
- Sales and Customer Service
- Oral and Written Communication
- Organization and Administrative savviness
- Capacity to manage multiple relationships, tasks, and projects with strong attention to detail
- Time and project management
- Proficiency with Google Apps, Microsoft Office, and social media. Familiarity with CRM systems (specifically SalesForce), WordPress, and Asana
Compensation & Benefits
The Seattle School of Theology and Psychology provides competitive compensation (DOE) and benefits. For this full-time position we offer generous paid time off; retirement benefits; a bus pass subsidy; tuition assistance benefits; medical, dental, life, LTD insurance and a Health Savings Account. We offer a flexible, supportive environment and would consider part-time for the right candidate.
To apply, please submit your completed resume, cover letter, and Employment Application (Statement of Faith included). Current students of The Seattle School are not eligible to apply. The application will remain open until filled, with preference given to qualified early applicants.
About the Employer
Established in 1997, The Seattle School of Theology & Psychology resides in the heart of the Belltown neighborhood of Seattle, Washington. The Seattle School offers three interdisciplinary graduate programs: M.A. in Counseling Psychology, Master of Divinity, and M.A. in Theology & Culture. Focused on a transformational education through deep relationality, the school is committed to train people to be competent in the study of text, soul, and culture in order to serve God and neighbor through transforming relationships. Employees at The Seattle School strive to hold the capacity to see relationally and to see each other beyond social categories, allowing room for the complexity and nuance that is asked of us to live as the global body of Christ.
Federal employment non-discrimination rules preserve the freedom of faith-based organizations to hire according to faith. State and local employment civil rights laws include a similar exemption for faith-based organizations such as The Seattle School of Theology & Psychology.